ABOUT YOUR BOOKING
i) Each package is subject to a booking fee, taken at the time of booking for administration purposes. This will be £49 and is subject to date and availability.
ii) All appointments are for individuals and couples and families and are subject to availability.
iii) If you arrive more than 20 minutes after your ‘arrival time’, your appointment can no longer be guaranteed. In such cases, we reserve the right to offer either a shortened make-up session or to cancel the appointment altogether. A no show charge would apply in the event of cancellation.
NO SHOW CHARGES
i) If for any reason you fail to attend your appointment, a no show charge of £49 per appointment will apply. This charge will be deducted from your original booking fee.
ii) No show charges are applicable if you do not attend your appointment at your allocated appointment time, or you do not complete the full ‘experience’ (including makeup/photography) on the day of your appointment. These charges are taken in order to contribute towards the cost of the professional staff reserved.
a) Changing appointments
i) You will receive confirmation of your appointment by e-mail.
ii) If you need to change your appointment, please call a member of staff immediately on 0207 251 8997 or email firstname.lastname@example.org.
iii) Appointments can be changed free of charge within 7 working days of receiving confirmation of your initial booking.
iv) If your appointment is within the next 7 days, changes are subject to a £49 per appointment administration fee.
b) Canceling appointments
i) If you need to cancel your appointment, please please call a member of staff immediately on 0207 251 8997 or email email@example.com.
ii) The booking fee paid at the time of booking is non-refundable in the event of cancellation.
iii) Appointments can be canceled without any further charge within 7 working days of receiving confirmation of your initial booking.
iv) If your appointment is within the next 7 days, cancellations are subject to an administration fee* of £49 per appointment.
THE VIEWING SESSION
i) There is no obligation to purchase images, prints or products from your photo shoot experience.
ii) Discounts and special offers provided on the day of your photo shoot will not apply to subsequent orders.
iii) If for any reason other than circumstances beyond our control (e.g. Royal Mail strike action), the first attempt to deliver your order is made after the scheduled delivery date listed on your order form, then you will be entitled to:
1. A refund of any ‘express delivery’ charges paid
2. Order an additional 8” x 6” print free of charge
iv) Photographic images remain the copyright of EyeMedia Studios and must not be reproduced in any form without EyeMedia Studios written permission.
v) All prices are in British pounds sterling inclusive of VAT unless stated otherwise.
i) By booking an appointment with EyeMedia Studios you are subject to these full Terms & Conditions. If your experience was purchased through a company other than EyeMedia Studios, these Terms and Conditions may vary – please see your original experience voucher for any variations.
ii) EyeMedia Studios operates a professional service and therefore reserves the right to deny or reduce sessions if staff feel that a client’s behavior, presentation or hygiene may compromise the experience for other clients.
iii) Do not bring any under 13s with you to your appointment as we do not have child care facilities.
iv) Your data may be used by EyeMedia Studios to advise you of products, services and special promotions and passed to its group, affiliated companies, agents, sub-contractors for research and analysis purposes. EyeMedia Studios may contact you by post, telephone, SMS text or email.
v) EyeMedia Studios reserves the right to amend, vary or cancel these terms and conditions at any time.
vi) These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
vii) If any of these Terms and conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and conditions which will continue to be valid and enforceable to the fullest extent permitted by law.
viii) No delay or waiver in enforcing EyeMedia Studios’ rights under these Terms and conditions shall prevent EyeMedia Studios taking actions later.
ix) EyeMedia Studios shall not be liable for any breach of these Terms and Conditions beyond its reasonable control.
x) A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and conditions
but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
xi) For training and quality control purposes, telephone calls with EyeMedia Studios may be recorded.